Privacy policy

At Rivayat, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1️⃣ Information We Collect
When you use our website, we may collect:
Personal Information: Name, email address, phone number, shipping & billing address.
Payment Information: Credit/debit card details or payment confirmations (handled securely by payment partners).
Account Information: Login credentials if you create an account.
Usage Data: Website interactions, pages visited, and preferences to improve your experience.


2️⃣ How We Use Your Information
We use the collected data to:
Process orders and payments efficiently.
Provide updates on your order status, shipping, and delivery.
Improve our website, product offerings, and customer service.
Send promotional emails (only if you opted-in) regarding new collections, offers, or updates.
Ensure security and prevent fraud or unauthorized transactions.


3️⃣ Data Sharing
We do not sell or share your personal information with third parties for marketing purposes.
Information may be shared with trusted service providers (e.g., shipping partners, payment gateways) solely for fulfilling your orders.
Legal obligations: We may disclose your information if required by law or to protect our rights.


4️⃣ Cookies & Tracking
Our website uses cookies and similar technologies to enhance your browsing experience.
Cookies help us remember your preferences, improve website functionality, and analyze traffic patterns.
You can manage cookies through your browser settings.


5️⃣ Data Security
We implement industry-standard security measures to protect your personal data.
All sensitive data, especially payment information, is encrypted during transmission.
While we strive to protect your information, we cannot guarantee 100% security of data transmitted over the internet.


6️⃣ Your Rights
You have the right to:
Access the personal data we hold about you.
Request corrections or updates to your information.
Opt-out of marketing communications at any time.


Request deletion of your data (except for records we must retain for legal or business purposes).
To exercise your rights, contact us at:
📧 store.rivaayat@gmail.com
📞 +91 98216 80722


7️⃣ Children’s Privacy
Our website is not intended for children under 18 years.
We do not knowingly collect personal information from minors.


8️⃣ Changes to This Privacy Policy
Rivayat may update this Privacy Policy from time to time.
Any updates will be posted on this page with the “Effective Date” revised.


9️⃣ Contact
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 support@rivayat.com


📞 +91 98216 80722

💬 WhatsApp: wa.me/+91 98216 80722