Shipping policy

At Rivayat, we strive to deliver your favorite premium women’s clothing with care, speed, and reliability. Please read our shipping policy carefully to know what to expect when you place an order.

1️⃣ Shipping Locations
We currently ship Pan India.
Orders are delivered across all major cities and towns in India.
We do not currently offer international shipping.

2️⃣ Shipping Charges
Free Shipping on all orders across India.
No hidden fees — the price you see at checkout is the price you pay.

3️⃣ Processing Time
All orders are processed within 24–48 hours (Mon–Sat).
Orders placed on Sundays or public holidays will be processed the next business day.

4️⃣ Estimated Delivery Time
Standard Delivery: 5–7 business days from the date of dispatch.
Express Delivery (if applicable): 2–3 business days.
Note: Delivery times may vary slightly based on your location and local courier conditions.

5️⃣ Packaging & Care
All items are carefully packed in secure, eco-friendly packaging to ensure your clothing arrives in perfect condition.Each package includes a quality check slip for assurance.

6️⃣ Order Tracking
Once your order is shipped, you will receive a tracking number via email and WhatsApp.
Track your order easily using the courier website or mobile app.

7️⃣ Shipping Issues
If you face any issues such as:
Delayed delivery
Damaged product on arrival
Missing items

Please contact us immediately at:
📧 store.rivayat@gmail.com
📞 +91 98216 80722
💬 WhatsApp: wa.me/+91 98216 80722
Our customer support team will assist you within 24 hours.

8️⃣ Additional Notes
During festival seasons or peak sales periods, deliveries may take 2–3 days longer than usual.
We recommend checking your shipping address carefully before placing your order to avoid delays.
For prepaid orders, processing starts immediately after successful payment confirmation.
For COD orders, processing starts once your order is confirmed by our team.