Terms of service

Welcome to Rivayat. By accessing or placing an order on our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our services.


1️⃣ General
Rivayat operates as a premium women’s clothing online store.
These terms apply to all visitors, users, and customers of our website.
By using our site, you confirm that you are 18 years or older and have the legal authority to make purchases.


2️⃣ Account & Security
Customers may create an account to track orders, save addresses, and access exclusive offers.
You are responsible for maintaining the confidentiality of your account login details.
Rivayat is not responsible for any loss or misuse arising from unauthorized access to your account.

3️⃣ Orders & Payments
All orders are subject to acceptance and availability.
Payment must be completed through our supported modes (Prepaid/UPI/Netbanking/COD).


Prices listed on the website are in INR and inclusive of applicable taxes, unless stated otherwise.


Rivayat reserves the right to cancel or refuse any order for reasons including but not limited to:Product unavailability
Errors in product information or pricing
Suspected fraudulent activity


4️⃣ Shipping & Delivery
Orders are shipped Pan India. Standard delivery is 5–7 business days.
Shipping policies are outlined separately on the Shipping Policy page.
Rivayat is not responsible for delays caused by courier services or factors beyond our control.


5️⃣ Returns & RefundsReturns, refunds, and exchanges are governed by our Return & Refund Policy.
Please ensure you review that policy before making a purchase.


6️⃣ Intellectual Property
All content on the Rivayat website, including text, images, logos, and designs, are owned by Rivayat or used with permission.
No content from the website may be copied, reproduced, or used for commercial purposes without written consent.


7️⃣ Limitation of Liability
Rivayat strives to provide accurate product information and services.
We are not liable for any indirect, incidental, or consequential losses arising from your use of our website or purchase of products.
Our total liability in any case shall not exceed the total amount paid by you for the product.


8️⃣ Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using the site, you consent to the collection, storage, and use of your data as described.


9️⃣ Governing Law
These Terms of Service are governed by Indian laws.
Any disputes arising shall be subject to the jurisdiction of courts in [City/State], India.


10️⃣ Updates
Rivayat may revise these Terms of Service from time to time.
Updates will be posted on this page with the “Effective Date” revised accordingly.


11️⃣ Contact
If you have any questions regarding these Terms of Service, please contact us:
📧 store.rivayat@gmail.com
📞 +91 98216 80722
💬 WhatsApp: wa.me/+91 98216 80722